FAQ

Have questions? We've got answers! Explore our comprehensive FAQs to find solutions, tips, and expert advice for all your gluten-free baking inquiries.
What if I don't have a stand mixer?
You can mix by hand, though it requires more effort. Mix thoroughly for 3-4 minutes until well combined.
Can I add ingredients like seeds or herbs?
Absolutely! Add up to 2 tablespoons of seeds, herbs, or dried fruit to the dry mix.
Are your premixes gluten-free?
Yes, all our premixes are 100% gluten-free. We understand the importance of catering to individuals with gluten sensitivities or celiac disease, and our premixes are crafted to provide a safe and enjoyable baking experience.
Yes, all our premixes are 100% gluten-free. We understand the importance of catering to individuals with gluten sensitivities or celiac disease, and our premixes are crafted to provide a safe and enjoyable baking experience.
How long does the bread keep? A: 3-4 days at room temperature in an airtight container, or freeze slices for up to 3 months.
Can I add seeds, herbs, or other ingredients? Absolutely! You can add up to 50g of seeds, dried herbs, or other mix-ins during the initial mixing stage.
What ingredients are used in your premixes?
Our premixes contain a thoughtfully selected blend of gluten-free flours, starches, and other premium ingredients. We only use natural ingredients. The exact composition may vary depending on the premix, but we prioritise quality and taste in all our formulations.
How do I use your premixes?
Our gluten-free sourdough premixes work with our dried starter mix activated with water. Combine the premix with water, add the starter and oil, and let it ferment for 18-24 hours. Then shape, proof, and bake. Ensure your starter is active and passes the float test for the best results. For detailed instructions and timing, visit our How to Bake page.
Can I customise the bread recipe with your premixes?
Absolutely! While our premixes are carefully formulated to deliver excellent results, you can unleash your creativity by adding additional ingredients like herbs, spices, nuts, or dried fruits to personalise your bread. Feel free to experiment and make it uniquely yours. Share your creations on social media, tag @mysimplebake and use the hashtag #mysimplebake for a repost!
Do your premixes contain any allergens?
Our premixes are designed to be gluten-free, but depending on the specific variant or flavour, they may contain other allergens. Please check each product page's ingredient list and allergen information to ensure it aligns with your dietary needs and restrictions.
How should I store the premixes?
To maintain the freshness and quality of our premixes, store them in a cool, dry place away from direct sunlight.
Are your premixes suitable for other dietary restrictions, such as dairy-free or vegan?
Depending on the variant, some of our premixes may be suitable for specific dietary restrictions, such as dairy-free or vegan. Please refer to the product pages or our website for detailed information on the suitability of each premix for specific dietary needs.
Do you offer wholesale or bulk ordering options?
Currently, we do not offer wholesale or bulk ordering options. However, we appreciate your interest and will keep you posted if such opportunities become available.
What is your return policy?
We do not accept returns due to food safety and hygiene.
How long does the bread made from your premixes stay fresh?
The shelf life of the bread made from our premixes may vary depending on factors like storage conditions and the specific recipe used. Gluten-free bread generally tends to have a shorter shelf life than traditional bread. We recommend storing your baked bread in an airtight container or bag to maintain freshness and consuming it within a few days.
The shelf life of the bread made from our premixes may vary depending on factors like storage conditions and the specific recipe used. Gluten-free bread generally tends to have a shorter shelf life than traditional bread. We recommend storing your baked bread in an airtight container or bag to maintain freshness and consuming it within a few days.
Can I freeze the dough or the baked bread made from your premixes?
Yes, our baked bread can be frozen. Freezing can help prolong the shelf life and preserve the quality of the bread. We recommend wrapping the baked bread tightly in freezer-safe packaging and labelling it with the date to ensure optimal freshness when thawed.
Do you have any recipes or baking tips for enhancing the flavour and texture of bread?
Absolutely! We love sharing recipes and baking tips to help you maximise our premixes. Our website has various creative and delicious recipes and helpful tips and tricks to enhance the flavour, texture, and overall baking experience.
Yes, our baked bread can be frozen. Freezing can help prolong the shelf life and preserve the quality of the bread. We recommend wrapping the baked bread tightly in freezer-safe packaging and labelling it with the date to ensure optimal freshness when thawed.
Do you have any recipes or baking tips for enhancing the flavour and texture of bread?
Absolutely! We love sharing recipes and baking tips to help you maximise our premixes. Our website has various creative and delicious recipes and helpful tips and tricks to enhance the flavour, texture, and overall baking experience.
What's the difference between your bread varieties?
Oat: Mild, hearty texture, high fiber
Chickpea: High protein, nutty flavur
Buckwheat: Earthy, robust flavur, complete protein
Cornbread: Naturally sweet, traditional cornbread texture
Can I customize orders (sugar-free, allergy-friendly)?
Yes! Contact us for custom orders. We can accommodate sugar-free and various allergy requirements.
How much bread does one pack make?
Each 500g pack makes one full loaf (8-10 slices)
What do I need to add?
Just water and oil full instructions included with each premix.
If you have any further questions or require additional assistance, please don't hesitate to contact our friendly customer service team at support@simplebake.co.uk. We are here to ensure your gluten-free baking journey is enjoyable and successful!